EXPORT COORDINATOR

DUTIES AND RESPONSIBILITIES

Export Documentation & Compliance:

Prepare and review export documentation including invoices, packing lists, certificates of origin, and customs declarations.
Ensure all exports comply with international trade regulations, export laws, and company policies.
Coordinate with customs brokers to ensure smooth clearance of goods through customs.

Logistics Management:

Coordinate shipments with freight forwarders, shipping lines, and third-party logistics providers to ensure timely delivery of goods.
Monitor shipment status and proactively address any delays or issues with delivery schedules.
Optimize freight costs and shipping routes for cost-effective delivery solutions.

Customer Relations:

Serve as the primary point of contact for international clients regarding their orders, shipment status, and inquiries.
Provide customers with regular updates on order status, shipment tracking, and any issues that may arise.
Build and maintain strong relationships with clients to ensure customer satisfaction and retention.

Sales Support:

Assist the export sales team in order processing, preparing quotes, and addressing customer inquiries.
Coordinate with the sales department to ensure orders are fulfilled accurately and in a timely manner.
Provide input on potential sales opportunities in international markets.

Inventory Management:

Monitor and manage inventory levels to ensure products are available for export orders.
Work closely with the warehouse and production teams to ensure export orders are prepared on time.

Reporting & Analysis:

Generate regular reports on export performance, shipment status, and any issues or delays.
Provide analysis on export trends, customer feedback, and logistical efficiencies to improve future export operations.

KEY REQUIREMENT SKILLS AND QUALIFICATION

Degree or diploma in Marketing, Business, or a related field
Minimum of 3 years of experience in export sales, export administration, or a similar role within the FMCG or manufacturing sector
Familiarity with international trade regulations, customs procedures, and logistics in the FMCG or manufacturing industries
Strong verbal and written communication skills to interact with internal teams, clients, and international partners
Excellent organizational and time-management skills, with the ability to manage multiple tasks and meet deadlines
High level of accuracy and attention to detail, especially in documentation and regulatory compliance

HOW TO APPLY

If you meet the above qualifications, skills and experience press the Apply button.
Interviews will be carried out on a rolling basis until the position is filled.
Only the shortlisted candidates will be contacted.