HOSPITAL ADMINISTRATOR

DUTIES AND RESPONSIBILITIES

Oversee Daily Hospital Operations

Ensure smooth operation of all departments, including medical, administrative, and support services.
Supervise the hospital's functional activities and workflows, making adjustments where necessary to ensure efficiency.
Monitor key performance indicators (KPIs) for hospital operations, patient care, and administrative functions.
Resolve operational issues quickly to minimize disruption to services and patient care.

Financial Management & Budgeting

Develop and manage the hospital’s annual operating budget, ensuring the effective allocation of resources.
Implement and monitor cost-control measures, while maintaining high standards of service delivery.
Track revenue and expenses, and provide detailed financial reports to the board and other stakeholders.
Identify and pursue opportunities for financial growth, such as expanding service lines, improving billing processes, and negotiating with insurance providers.
Ensure compliance with financial regulations and standards.

Staff Supervision and Development

Lead, motivate, and manage a diverse team of healthcare professionals, including doctors, nurses, administrators, and support staff.
Foster a collaborative and respectful work environment where staff are empowered and motivated to perform their best.
Develop and implement recruitment strategies to hire qualified staff to fill vacancies in a timely manner.
Ensure ongoing staff training and professional development programs to keep staff up-to-date with the latest medical practices, compliance requirements, and technological advancements.
Conduct regular performance evaluations and provide constructive feedback to staff to improve overall performance and professional growth.

Compliance, Accreditation, and Legal Affairs

Ensure that the hospital operates in full compliance with national health regulations and industry standards.
Keep up-to-date with changes in healthcare laws, regulations, and standards to ensure the hospital remains compliant.
Work closely with regulatory bodies and accrediting agencies to secure and maintain necessary licenses, certifications, and accreditations.
Develop, implement, and monitor policies and procedures that support legal compliance, patient safety, and risk management.

Strategic Planning and Growth

Collaborate with senior leadership to develop long-term strategic goals and plans for hospital growth, service expansion, and improving healthcare outcomes.
Analyze market trends, patient demographics, and competitive landscape to make informed decisions about the future direction of the hospital.
Lead initiatives to expand hospital services, enhance operational efficiency, and explore new revenue streams.
Oversee the implementation of innovative healthcare models, including telemedicine or specialized treatment programs.

Patient Care & Satisfaction

Ensure that patient care is at the heart of all hospital operations, adhering to the highest standards of medical ethics and professionalism.
Develop and maintain systems to ensure patient satisfaction through improved service delivery, reduced wait times, and personalized care.
Monitor and address patient complaints, concerns, and feedback to continuously improve the patient experience.
Ensure that the hospital meets patient safety standards, addressing any issues that could compromise patient care.

Risk Management & Health and Safety

Identify potential risks to patient care, staff safety, and hospital operations, and develop plans to mitigate them.
Oversee health and safety protocols, ensuring that the hospital meets all health and safety guidelines, from infection control to building safety standards.
Ensure the hospital has robust emergency response protocols for various crises, including natural disasters, pandemics, or mass casualty events.
Regularly conduct risk assessments and safety audits to identify areas for improvement and ensure proactive risk management.

Healthcare Technology & Innovation

Oversee the adoption and integration of new healthcare technologies that improve hospital operations, patient care, and overall efficiency.
Ensure that Electronic Health Records (EHR) systems and other healthcare IT systems are properly managed, secure, and in compliance with relevant standards.
Evaluate and recommend technologies that streamline hospital workflows, enhance medical imaging, improve diagnostic capabilities, and automate administrative tasks.
Encourage a culture of innovation and technological advancement, keeping the hospital at the forefront of healthcare delivery.

Public Relations & Community Engagement

Act as the primary spokesperson for the hospital, ensuring effective communication with external stakeholders, including patients, the media, and the local community.
Develop and implement a public relations strategy that promotes the hospital’s services and reputation.
Engage in community outreach programs to build relationships with local organizations, schools, and other entities.
Strengthen partnerships with local government agencies, insurance companies, and healthcare organizations to expand the hospital’s presence and influence in the region.

Administrative Reporting and Decision-Making

Provide detailed reports to the hospital board, executive team, and stakeholders regarding hospital performance, financial status, and strategic initiatives.
Use data-driven insights to guide decision-making and continuously optimize hospital operations.
Recommend and implement improvements based on hospital performance analytics, employee feedback, and patient satisfaction surveys.
Prepare and manage critical reports for regulatory compliance and internal audits.

KEY REQUIREMENT SKILLS AND QUALIFICATION

Degree in Business Administration, Healthcare Management, or a related field
At least 5 years of progressive experience in hospital administration or healthcare management
Proven ability to lead, motivate, and manage multidisciplinary teams within a hospital setting
Strong written and verbal communication skills, with the ability to communicate effectively at all levels of the organization
Ability to make sound decisions under pressure and resolve complex issues related to hospital operations
A deep understanding of local healthcare laws, regulations, and accreditation standards.

HOW TO APPLY

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