JOB TITLE

 

QUALITY CONTROL OFFICER

NATURE OF JOB

FULL TIME

INDUSTRY

FMCG

SALARY

KSHS. 70,000

JOB LOCATION

THIKA

 

DUTIES AND RESPONSIBILITIES

Quality Inspection & Monitoring

  • Conduct in-line and end-of-line quality inspections during production to ensure adherence to product specifications and regulatory standards.
  • Monitor raw material quality upon receipt and verify compliance with supplier specifications.
  • Perform daily inspections of the production area to verify cleanliness, hygiene, and proper equipment calibration.

Product Testing & Analysis

  • Oversee laboratory tests for microbiological, physical, and chemical parameters of raw materials, in-process samples, and finished goods.
  • Analyze test results and provide clear, data-driven feedback to production and management teams.
  • Ensure timely release or rejection of batches based on quality standards.

Compliance & Documentation

  • Ensure compliance with ISO standards, HACCP principles, and all relevant food safety and regulatory requirements.
  • Maintain accurate records of inspections, test results, process deviations, and corrective actions.
  • Lead documentation updates in line with changes in standards or internal protocols.

Internal Audits & External Audit Support

  • Prepare and coordinate internal quality audits to identify gaps and ensure continuous compliance.
  • Assist in preparing for third-party certifications (ISO, HACCP, KEBS, etc.) and support audit processes.
  • Coordinate implementation and follow-up of corrective and preventive actions from audit findings.

 

Problem Solving & Root Cause Analysis

  • Investigate product complaints or quality failures, conduct root cause analyses (RCA), and implement corrective actions.
  • Collaborate with cross-functional teams (production, maintenance, procurement) to solve recurring quality issues and reduce product non-conformance.

Team Supervision & Training

  • Supervise and mentor a small team of Quality Control Assistants or Technicians, ensuring they follow SOPs and maintain high quality standards.
  • Conduct regular training sessions for production staff on quality, hygiene, and food safety procedures.
  • Evaluate staff performance and recommend areas for improvement or further training.

Process Improvement

  • Identify opportunities for process optimization to enhance product consistency, reduce waste, and improve efficiency.
  • Use data from quality checks and production performance to make evidence-based recommendations to management.
  • Participate in continuous improvement programs such as Lean, Six Sigma, or Kaizen initiatives.

Health, Safety & Hygiene Compliance

  • Ensure adherence to Good Manufacturing Practices (GMP) and Good Hygiene Practices (GHP) across the plant.
  • Monitor pest control, sanitation, and employee hygiene practices.
  • Raise awareness among staff about health and safety policies and food handling best practices.

Reporting & Communication

  • Compile and submit detailed quality reports, trends, and quality performance KPIs to management on a weekly and monthly basis.
  • Serve as the communication link between the quality department and production, procurement, and logistics teams to ensure alignment on quality expectations.

 

KEY REQUIREMENT SKILLS AND QUALIFICATION

  • Degree in Food Science, Food Technology, Microbiology, or any related field
  • Minimum of 5 years’ proven experience in a Quality Control role, preferably within the FMCG sector
  • In-depth knowledge of ISO 22000, ISO 9001, and HACCP implementation and maintenance
  • Strong understanding of food safety regulations, manufacturing processes, and quality control systems
  • Proven experience in handling audits and regulatory inspections

 

HOW TO APPLY

  • If you meet the above qualifications, skills and experience share CV on jobs@britesmanagement.com
  • Interviews will be carried out on a rolling basis until the position is filled.
  • Only the shortlisted candidates will be contacted.