JOB TITLE

 

TECHNICAL ENGINEER (SOLAR ENERGY)

NATURE OF JOB

FULL TIME

INDUSTRY

RENEWABLE ENERGY

SALARY

KSHS. 30,000-40,000

JOB LOCATION

MOMBASA ROAD

 

DUTIES AND RESPONSIBILITIES

 Technical Support & Troubleshooting:

  • Provide technical assistance to customers and field teams on solar energy systems and energy storage products.
  • Diagnose and resolve issues related to installation, performance, and system operation.

After-Sales Service:

  • Offer reliable after-sales support including system check-ups, maintenance, and service follow-ups.
  • Ensure timely resolution of customer concerns and system faults.

Customer Training & Education:

  • Conduct hands-on training sessions for customers and end-users on product operation, maintenance, and safety.
  • Create and provide user manuals and training documentation as needed.

Installation Oversight:

  • Support installation teams by offering remote or onsite technical guidance to ensure proper system setup.
  • Verify installation quality and system performance as per company standards.

Collaboration with Sales Team:

  • Work closely with the sales team to ensure technical specifications match customer requirements.
  • Assist in pre-sales technical support including site surveys and system sizing recommendations.

Reporting & Documentation:

  • Prepare regular service reports, incident logs, and feedback reports to the technical manager.
  • Maintain accurate customer service records and documentation for all interactions.

KEY REQUIREMENT SKILLS AND QUALIFICATION

  • Bachelor’s degree in Electrical Engineering, Renewable Energy, or a related technical field.
  • Minimum of 1 year experience in the solar industry in a technical support or after-sales service role.
  • Practical experience with solar PV systems and energy storage technologies is a strong advantage.
  • Strong diagnostic and problem-solving abilities.
  • Good understanding of solar PV system components (inverters, batteries, charge controllers, etc.)
  • Excellent communication and interpersonal skills.
  • Ability to conduct training and explain technical concepts clearly to non-technical users.

 

HOW TO APPLY

  • If you meet the above qualifications, skills and experience share CV on This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Interviews will be carried out on a rolling basis until the position is filled.
  • Only the shortlisted candidates will be contacted.