TELESALES AGENT (PHARMACEUTICAL PRODUCTS)

DUTIES AND RESPONSIBILITIES

• Receive incoming sales-related calls and provide accurate product information.
• Identify customer needs and provide product recommendations based on those needs.
• Build and maintain strong customer relationships to encourage repeat business and referrals.
• Meet or exceed daily, weekly, and monthly sales targets and KPIs.
• Handle customer objections professionally and close sales effectively.
• Maintain up-to-date knowledge of product features, benefits, and contraindications.
• Follow up with clients after initial contact to ensure satisfaction and answer further inquiries.
• Enter customer details and sales data accurately into the company database/CRM system.
• Collaborate with the field sales team and logistics team to ensure timely delivery and customer satisfaction.
• Stay updated with industry trends and competitor activity to better position company products.
• Generate and submit daily/weekly reports on sales activity and performance.

 in the receiving, labelling, and safe storage of all incoming goods and supplies.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma in Marketing, Communication, Business, or a related field
• Minimum of 2 years' experience in telesales within the pharmaceutical sector
• Proven track record of meeting or exceeding sales targets in a similar role
• Excellent verbal communication and interpersonal skills
• Strong customer service orientation with a persuasive and confident phone manner
• Ability to work under pressure and handle rejection professionally
• Good organizational and time-management skills
• Proficiency in Microsoft Office and CRM systems
• Knowledge of pharmaceutical products and industry regulations is an added advantage

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on This email address is being protected from spambots. You need JavaScript enabled to view it.
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.