BARMAN

DUTIES AND RESPONSIBILITIES

Prepare and Serve Beverages:

• Mix and serve a wide range of alcoholic and non-alcoholic drinks according to established recipes and customer preferences.
• Ensure accurate measurements and presentation standards are followed for each drink.

Customer Service:

• Greet customers warmly, take drink orders efficiently, and offer recommendations based on guest preferences or seasonal specials.
• Engage with customers in a friendly, professional manner to enhance their overall experience.

Bar Setup and Maintenance:

• Ensure the bar is fully stocked and organized at the beginning of each shift, including garnishes, glassware, and drink ingredients.
• Maintain cleanliness and hygiene in all bar areas, including counters, shelves, floors, and utensils throughout the shift.

Point of Sale (POS) Operation:

• Accurately enter orders into the POS system and process payments (cash, card, or mobile money).
• Handle billing inquiries, issue receipts, and manage end-of-day cash reconciliation.

Inventory Management:

• Monitor stock levels of beverages and bar supplies; inform management when reordering is needed.
• Participate in stock-taking exercises and assist in tracking usage to minimize wastage or theft.

Compliance & Safety:

• Adhere to all legal and health regulations related to alcohol service and food safety.
• Monitor patrons’ alcohol consumption and take appropriate action when necessary, including refusing service in accordance with responsible service guidelines.

Team Collaboration:

• Work closely with wait staff, kitchen personnel, and supervisors to ensure seamless service across departments.
• Communicate effectively with team members during busy shifts to prioritize service and manage guest expectations.

Opening and Closing Duties:

• Perform daily opening procedures such as setting up the bar, checking equipment functionality, and preparing garnishes.
• Execute proper closing duties, including cleaning, locking up, and reporting any incidents or equipment issues.

Upselling and Promotions:

• Promote special cocktails, happy hour deals, or events to drive sales and enhance the guest experience.
• Use suggestive selling techniques to increase average spend per customer.

Appearance and Conduct:

• Maintain a well-groomed appearance and dress according to company grooming standards.
• Exhibit a positive attitude, punctuality, and professionalism at all times while on duty.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Certificate in Hospitality Management or a related field
• Minimum of 1 year of experience working as a barman in a bar, restaurant, or hotel setting
• Strong interpersonal and communication skills
• Proficiency in using POS systems
• Well-groomed appearance and a professional, courteous attitude
• Ability to work flexible hours, including evenings, weekends, and public holidays
• Knowledge of cocktail preparation and basic bar operations is a plus

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on jobs@britesmanagement.com
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.