BUSINESS DEVELOPMENT MANAGER

DUTIES AND RESPONSIBILITIES

Business Growth & Opportunity Development

• Proactively identify and research new business opportunities – including new markets, growth areas, trends, clients, partnerships, products, and services.
• Generate leads and convert them into profitable business through presentations, meetings, and proposals.
• Develop strategic sales plans to achieve monthly, quarterly, and annual targets.

Client Relationship Management

• Build, maintain, and expand strong relationships with existing clients to ensure repeat business and customer loyalty.
• Act as the primary point of contact for key accounts, addressing queries, concerns, and service issues in a timely and professional manner.
• Conduct regular client visits to assess satisfaction and identify additional service needs.

Sales Strategy and Execution

• Plan and execute regional sales activities, campaigns, and promotional strategies to increase brand visibility and market share.
• Analyze customer profiles and logistics needs to provide customized solutions and tailored proposals.
• Negotiate contracts and pricing to close high-value deals while ensuring profitability and client satisfaction.

Market Intelligence & Competitive Analysis

• Monitor industry trends, competitor activity, and customer behavior to inform sales strategies.
• Provide regular feedback to senior management on market developments, risks, and opportunities.
• Recommend service improvements or innovations based on market research and customer feedback.

Collaboration with Operations & Service Teams

• Liaise closely with the operations, warehousing, and CFS teams to ensure client requirements are understood and delivered effectively.
• Follow up on service delivery to ensure timelines, documentation, and logistics commitments are met.
• Support the resolution of operational challenges or complaints raised by clients.

Reporting & Documentation

• Maintain accurate records of sales activities, leads, opportunities, and client interactions using CRM systems.
• Prepare weekly and monthly reports on sales performance, pipeline status, and forecasts for management review.
• Assist in budgeting and revenue forecasting activities related to the assigned region.

Networking & Brand Promotion

• Represent the company at trade shows, networking events, industry forums, and conferences.
• Promote the organization’s services and value proposition to prospective clients and industry stakeholders.
• Develop partnerships with industry associations, freight forwarders, and other potential collaborators.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Certification in Catering, Food Handling, or a related field
• Degree in Business Administration, Sales & Marketing, Logistics, or a related field
• 3–5 years of proven experience as a Business Development Manager or in Sales & Marketing in a busy logistics environment
• Experience working in a logistics company (warehousing, clearing & forwarding, or CFS operations)
• Excellent communication, negotiation, and interpersonal skills
• Strong understanding of the logistics industry and client pain points
• Ability to work independently and in a fast-paced, target-driven environment

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on This email address is being protected from spambots. You need JavaScript enabled to view it.
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.