JOB TITLE

 

IT SALES COORDINATOR

NATURE OF JOB

FULL TIME

INDUSTRY

INFORMATION TECHNOLOGY

SALARY

KSHS. 150,000

JOB LOCATION

NAIROBI

 

DUTIES AND RESPONSIBILITIES

Sales Support & Coordination

  • Support the sales team in daily operations including data entry, order processing, and sales tracking.
  • Coordinate and schedule meetings with key stakeholders such as IT Directors, Chief Secretaries (CS), and Principal Secretaries (PS).
  • Prepare and organize sales presentations, proposals, and other sales materials as required.
  • Assist in pipeline management, ensuring accurate updates of sales leads and opportunities.
  • Monitor and follow up on leads, ensuring timely engagement and conversion opportunities.

Administrative & Operational Tasks

  • Maintain accurate sales records, including reports, order history, and customer databases.
  • Perform administrative functions such as managing emails, phone calls, correspondence, and filing.
  • Handle the team’s calendar and coordinate internal and external meetings.
  • Support the preparation of contracts, tender documentation, and compliance paperwork, particularly for government accounts.

Client & Internal Communication

  • Act as a liaison between the sales team, marketing, IT, and customer service departments to ensure smooth information flow and customer satisfaction.
  • Communicate effectively with clients, ensuring timely responses and updates on their inquiries and orders.
  • Facilitate follow-ups with clients, especially in the public/government sector, ensuring all client requirements and documentation are met.

 

 

KEY REQUIREMENT SKILLS AND QUALIFICATION

  • Master’s Degree in Sales, Business Administration, Marketing, or a related field (MBA preferred).
  • A solid understanding of IT products and services is essential.
  • Minimum 5 years of experience in sales coordination or a customer-facing role.
  • Demonstrated experience in dealing with government clients, understanding their processes and procurement systems.
  • Proficiency in Microsoft Excel, CRM tools, and calendar/email management platforms (e.g., Outlook or Google Workspace).
  • Exceptional organizational and time management skills with keen attention to detail.

 

HOW TO APPLY

  • If you meet the above qualifications, skills and experience share CV on jobs@britesmanagement.com
  • Interviews will be carried out on a rolling basis until the position is filled.
  • Only the shortlisted candidates will be contacted.