JOB TITLE

 

MEDICAL EQUIPMENT SALES REPRESENTATIVE

NATURE OF JOB

FULL TIME

INDUSTRY

HEALTHCARE

SALARY

KSHS. 35,000-40,000

JOB LOCATION

CBD, NAIROBI

 

DUTIES AND RESPONSIBILITIES

  • Identify and target potential clients in the healthcare sector, including hospitals, clinics, private practices, rehabilitation centers, and other medical facilities.
  • Develop and implement strategic sales plans to meet company growth objectives and expand the customer base within the designated region or territory.
  • Actively seek out new business opportunities through networking, cold calling, and referrals, ensuring a continuous pipeline of prospective clients.
  • Cultivate and maintain strong relationships with existing clients to ensure repeat business and foster long-term partnerships.
  • Negotiate and close sales agreements, ensuring that both customer needs and company goals are met.
  • Conduct in-depth product demonstrations and presentations for healthcare professionals, showcasing the features, benefits, and proper usage of medical equipment.
  • Provide technical knowledge and expertise on the medical equipment being sold, answering any product-related questions and resolving customer concerns.
  • Ensure that potential clients understand the full range of product applications and assist them in selecting the appropriate equipment for their needs.
  • Train clients on the proper operation, maintenance, and troubleshooting of medical devices, ensuring they feel confident in using the equipment.
  • Establish and maintain strong working relationships with key decision-makers, including doctors, medical directors, procurement managers, and other healthcare professionals.
  • Act as the main point of contact for client inquiries, product requests, and post-sales support, ensuring excellent customer service and satisfaction.
  • Follow up regularly with clients to gather feedback on products and services, identify opportunities for improvement, and offer additional solutions or equipment.
  • Address and resolve customer issues and complaints promptly, maintaining high levels of customer loyalty and trust.
  • Maintain an organized and up-to-date database of all client interactions, sales activities, and opportunities using CRM software.
  • Generate regular reports on sales performance, market trends, client feedback, and competitor activities, sharing insights with the sales team and management.
  • Accurately forecast sales and track progress against monthly, quarterly, and annual targets, adjusting strategies as needed to achieve goals.
  • Prepare and submit sales proposals, contracts, and any necessary documentation to secure orders and finalize deals.
  • Continuously monitor the medical equipment market, staying informed about new product developments, technological advancements, and industry trends.
  • Keep abreast of competitors' products, pricing, and promotional activities, using this information to identify opportunities for differentiation and improvement.
  • Attend industry events, conferences, and product launches to stay up-to-date on industry developments, network with potential clients, and promote the company's brand.
  • Work closely with the marketing team to provide feedback on customer needs, potential product gaps, and effective promotional strategies.
  • Collaborate with the customer service and technical support teams to ensure smooth post-sales processes and quick resolution of any issues that arise.
  • Participate in regular sales meetings and strategy sessions with management to discuss progress, challenges, and opportunities for growth.
  • Continuously develop product knowledge and sales skills by attending training sessions, workshops, and vendor presentations.
  • Stay up to date with the latest advancements in medical equipment and industry standards to offer the most relevant and effective solutions to clients.
  • Seek feedback from clients and colleagues to improve personal sales techniques and enhance customer service practices.
  • Consistently meet or exceed established sales quotas and performance metrics.
  • Drive the achievement of monthly, quarterly, and annual revenue goals through proactive prospecting, relationship building, and closing sales.
  • Monitor personal performance, identify areas for improvement, and take action to continuously improve sales outcomes.

 

KEY REQUIREMENT SKILLS AND QUALIFICATION

  • Degree or Diploma in Sales and Marketing, Business Administration, or a related field.
  • Minimum 2 years of experience in medical equipment sales or a related industry.
  • Knowledge of medical terminology and healthcare industry standards.
  • Proven track record of sales success and achieving set targets.
  • Excellent communication and interpersonal skills.
  • Strong negotiation and presentation skills.
  • Ability to work independently and as part of a team.
  • A valid driver’s license and willingness to travel to client sites as needed.

 

HOW TO APPLY

  • If you meet the above qualifications, skills and experience press the Apply button.
  • Interviews will be carried out on a rolling basis until the position is filled.
  • Only the shortlisted candidates will be contacted.

APPLY