PROPERTY COORDINATOR

DUTIES AND RESPONSIBILITIES

• Coordinate and schedule routine and emergency maintenance services for properties under management.
• Liaise with contractors, repairmen, and vendors to ensure that maintenance tasks are completed in a timely and cost-effective manner.
• Conduct regular property inspections to identify maintenance issues and ensure that properties are well-maintained.
• Act as the first point of contact for tenants, addressing concerns, queries, and complaints in a professional and timely manner.
• Ensure tenants receive prompt responses regarding maintenance requests, service inquiries, and general issues.
• Manage tenant move-ins and move-outs, ensuring smooth transitions and proper documentation.
• Assist in processing tenant applications and ensuring that all necessary paperwork is completed accurately and efficiently.
• Maintain accurate records of tenant details, lease terms, rent payments, and other property-related documents.
• Ensure that lease renewals, terminations, and other administrative tasks are processed correctly.
• Assist the Property Manager in marketing available properties by creating compelling property listings, managing online advertisements, and conducting property showings.
• Collaborate with the team to ensure the properties are always in good condition for viewing by potential tenants.
• Track and assist in the collection of rental payments and other dues from tenants, ensuring they are received on time.
• Maintain accurate records of rent payments, late fees, and other financial transactions related to properties.
• Assist in the preparation of financial reports and property performance summaries for management.
• Develop and maintain strong relationships with tenants, ensuring high levels of satisfaction and retention.
• Address tenant complaints or disputes and escalate issues to the Property Manager when necessary.
• Monitor tenant compliance with lease terms and take appropriate action for violations when required.
• Ensure that all properties comply with local housing laws, health and safety standards, and other relevant regulations.
• Assist in the preparation and filing of documentation required for regulatory compliance.
• Stay updated on changes to local property laws, regulations, and industry standards to ensure compliance.
• Prepare weekly or monthly reports for management on property performance, occupancy levels, maintenance issues, and tenant matters.
• Maintain detailed logs of property maintenance, including repairs, inspections, and improvements.
• Assist in managing property budgets, ensuring that expenses are tracked and within budget.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma or Degree in Real Estate Management, Property Management, or a related field.
• Minimum of 3 years of experience in property management or real estate operations.
• Strong organizational and communication skills.
• Ability to multitask and handle multiple responsibilities simultaneously.
• Knowledge of property management software and systems.
• Good understanding of property laws and regulations in Kenya.
• Proactive problem-solving skills with attention to detail.

HOW TO APPLY

• If you meet the above qualifications, skills and experience press the Apply button.
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.

APPLY