SALES REPRESENTATIVE (6 POSITION)

DUTIES AND RESPONSIBILITIES

• Proactively seek out and approach new customers (retailers, wholesalers, salons, pharmacies, beauty shops) within the assigned territory.
• Conduct cold calls, store visits, and networking to generate leads and build a strong pipeline.
• Develop and maintain a deep understanding of the territory’s market dynamics and customer needs.
• Establish trusted, long-term relationships with customers by offering exceptional service and consistent follow-up.
• Address client inquiries, concerns, and feedback promptly and professionally.
• Ensure a high level of customer satisfaction to encourage repeat business and referrals.
• Actively promote cosmetic products to existing and potential clients through in-person demonstrations, presentations, and sampling.
• Stay up to date on product knowledge, including benefits, ingredients, and usage techniques.
• Train clients (e.g., salon staff, retail workers) on product features and best-selling practices when required.
• Meet and exceed monthly, quarterly, and annual sales quotas and performance metrics.
• Plan and execute daily routes and visits to ensure optimal territory coverage.
• Maintain accurate records of client visits, sales calls, and orders placed.
• Analyze sales data to track trends, identify gaps, and implement improvement strategies.
• Gather and report on competitor activities, pricing strategies, and promotions.
• Prepare and submit daily, weekly, and monthly sales reports.
• Keep accurate records of client interactions, sales activities, and inventory (where applicable).
• Ensure proper documentation of client agreements, delivery notes, and receipts.
• Represent the company professionally at all times, adhering to brand standards and ethical sales practices.
• Uphold company values and ensure compliance with all company policies and procedures.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma or Degree in Business, Marketing, Sales, or any related field
• Minimum 3 years of proven experience in sales, preferably in a cosmetic or beauty-related industry
• Excellent interpersonal, negotiation, and communication skills
• Ability to work independently, manage time effectively, and meet targets
• Strong customer focus and ability to understand client needs
• Knowledge of the Nairobi market and customer dynamics is a plus
• Proficiency in Microsoft Office and CRM tools is an added advantage
• A valid driver’s license and willingness to travel within assigned territory is a plus

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on This email address is being protected from spambots. You need JavaScript enabled to view it.
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.