SALES REPRESENTATIVE (HARDWARE AND STORE)

DUTIES AND RESPONSIBILITIES

Sales and Customer Service

• Actively promote and sell building and construction materials to walk-in clients and contractors.
• Generate new leads, follow up on prospects, and convert inquiries into sales.
• Meet or exceed monthly sales targets and performance metrics.
• Provide exceptional customer service by understanding client needs and offering appropriate solutions.

 Store Operations

• Assist in managing inventory levels, ensuring product availability and correct stock rotation.
• Maintain a clean and organized store layout to enhance the shopping experience.
• Prepare quotations, invoices, and sales receipts for customers.

Marketing and Promotion

• Implement both traditional and digital marketing strategies to boost store visibility and sales.
• Manage social media pages and create promotional content to drive online engagement.
• Participate in marketing campaigns, activations, and local networking events.

 CRM and Customer Data Management

• Use CRM systems to manage customer records, sales pipeline, and follow-ups.
• Analyze customer purchasing behavior and provide tailored product recommendations.
• Maintain accurate records of interactions, transactions, and feedback.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma or Degree in Sales & Marketing, Business Administration, or related field
• Minimum of 3 years’ experience in sales, preferably in hardware, building, or construction materials industry
• Proven track record of meeting or exceeding sales targets
• Hands-on experience with CRM software and digital marketing tools
• Strong communication, negotiation, and interpersonal skills
• Ability to work independently with minimal supervision
• Knowledge of the Kitengela area and surrounding markets is a plus

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on jobs@britesmanagement.com
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.