SHOP ATTENDANT / SOCIAL MEDIA MARKETER

DUTIES AND RESPONSIBILITIES

• Attend to walk-in customers, providing exceptional customer service and product information.
• Assist customers in selecting clothing, accessories, and managing fitting room requests.
• Ensure the shop is organized, clean, and the merchandise is well-displayed at all times.
• Handle cash register duties and process sales transactions accurately.
• Manage stock, ensure proper inventory levels, and assist with stock replenishment.
• Create and post content showcasing the shop’s clothing and accessories on platforms such as Facebook, Instagram, and TikTok.
• Write engaging captions, use relevant hashtags, and post regularly to maintain an active online presence.
• Monitor social media channels, respond to customer inquiries, and engage with followers to build a loyal online community.
• Track the performance of online content and promotions, using analytics tools to report on engagement and sales impact.
• Coordinate and communicate with customers online to process orders and manage delivery logistics.
• Collaborate with the shop manager to run special promotions and campaigns that boost online sales.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Proven experience in a customer service role, preferably in retail
• Strong understanding of social media platforms (Facebook, Instagram, TikTok) and their marketing tools.
• Ability to create visually appealing content (images, videos) for social media.
• Good written and verbal communication skills.
• Ability to multitask and manage time efficiently.
• Knowledge of fashion trends is a plus.
• A creative mindset and a passion for online marketing.

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on

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• Interviews will be carried out on a rolling basis until the position is filled.

Only the shortlisted candidates will be contacted