JOB TITLE

 

SOCIAL MEDIA HANDLER

NATURE OF JOB

FULL TIME

INDUSTRY

 

SALARY

KSHS.25,000-35,000

JOB LOCATION

MOMBASA ROAD

 

DUTIES AND RESPONSIBILITIES

Content Creation & Management

  • Plan, create, and publish engaging content across all social media platforms (Facebook, Instagram, TikTok, X/Twitter, LinkedIn, etc.).
  • Shoot, edit, and post TikTok videos and other multimedia content to support brand awareness.
  • Ensure all content aligns with the company’s brand voice and guidelines.
  • Maintain a weekly and monthly content calendar.

Community Management

  • Engage with followers by responding to comments, messages, and inquiries in a timely and professional manner.
  • Monitor online conversations and escalate issues where necessary.
  • Build meaningful interactions that promote customer satisfaction and brand loyalty.

Marketing Support

  • Work closely with the marketing department to execute digital marketing strategies and campaigns.
  • Assist in planning and promoting events, product launches, and special offers via social media.
  • Track performance of campaigns and suggest optimization ideas.

Analytics & Reporting

  • Monitor social media insights, trends, and growth metrics.
  • Prepare weekly or monthly reports on engagement, reach, and content performance.
  • Recommend improvements based on data and industry best practices.

Brand Representation

  • Stay updated on social media trends, content formats, and competitor activity.
  • Ensure consistent brand messaging across all platforms.
  • Proactively suggest innovative ideas that increase visibility and audience engagement.

KEY REQUIREMENT SKILLS AND QUALIFICATION

  • Diploma or Degree in Marketing, Communication, Media Studies, Digital Marketing, or a related field
  • 1–2 years experience in social media management or content creation (internship experience acceptable)
  • Strong understanding of major social media platforms and their analytics tools
  • Proven ability to create TikTok videos and other short-form content
  • Excellent writing, communication, and interpersonal skills
  • Basic graphic design or video editing skills are an added advantage

 

HOW TO APPLY

  • If you meet the above qualifications, skills and experience share CV on This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Interviews will be carried out on a rolling basis until the position is filled.

Only the shortlisted candidates will be contacted