JOB TITLE

 

WAITRESS

NATURE OF JOB

FULL TIME

INDUSTRY

HOSPITALITY

SALARY

KSHS.15,000

JOB LOCATION

UPPER HILL

 

DUTIES AND RESPONSIBILITIES

  • Greet customers warmly, and provide prompt and efficient service.
  • Take accurate food and drink orders, input them into the POS system, and relay orders to the kitchen and bar staff.
  • Serve food and drinks to customers in a timely manner while ensuring all dietary and special requests are met.
  • Maintain a clean and organized dining area, including setting and clearing tables.
  • Ensure that guests are satisfied with their meals and address any concerns or requests.
  • Process payments and provide correct change when necessary.
  • Handle customer complaints or concerns professionally and escalate them to management when required.
  • Work collaboratively with other restaurant staff, including kitchen and bar personnel, to ensure smooth operations.
  • Assist in restocking supplies and maintaining inventory as needed.
  • Uphold the restaurant's cleanliness and hygiene standards at all times.

KEY REQUIREMENT SKILLS AND QUALIFICATION

  • Previous experience as a waitress in a busy environment is highly preferred
  • Proficiency in using POS systems to take orders and process payments.
  • Strong communication and interpersonal skills.
  • Excellent customer service skills with a friendly and professional demeanor.
  • Ability to work efficiently under pressure while maintaining attention to detail.
  • Team player with a positive attitude and strong work ethic.
  • Flexibility to work in shifts, including evenings and weekends.

 

HOW TO APPLY

  • If you meet the above qualifications, skills and experience share CV on

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  • Interviews will be carried out on a rolling basis until the position is filled.
  • Only the shortlisted candidates will be contacted.