JOB TITLE |
WAITRESS |
NATURE OF JOB |
FULL TIME |
INDUSTRY |
HOSPITALITY |
SALARY |
KSHS.15,000 |
JOB LOCATION |
UPPER HILL |
DUTIES AND RESPONSIBILITIES
- Greet customers warmly, and provide prompt and efficient service.
- Take accurate food and drink orders, input them into the POS system, and relay orders to the kitchen and bar staff.
- Serve food and drinks to customers in a timely manner while ensuring all dietary and special requests are met.
- Maintain a clean and organized dining area, including setting and clearing tables.
- Ensure that guests are satisfied with their meals and address any concerns or requests.
- Process payments and provide correct change when necessary.
- Handle customer complaints or concerns professionally and escalate them to management when required.
- Work collaboratively with other restaurant staff, including kitchen and bar personnel, to ensure smooth operations.
- Assist in restocking supplies and maintaining inventory as needed.
- Uphold the restaurant's cleanliness and hygiene standards at all times.
KEY REQUIREMENT SKILLS AND QUALIFICATION
- Previous experience as a waitress in a busy environment is highly preferred
- Proficiency in using POS systems to take orders and process payments.
- Strong communication and interpersonal skills.
- Excellent customer service skills with a friendly and professional demeanor.
- Ability to work efficiently under pressure while maintaining attention to detail.
- Team player with a positive attitude and strong work ethic.
- Flexibility to work in shifts, including evenings and weekends.
HOW TO APPLY
- If you meet the above qualifications, skills and experience share CV on
- Interviews will be carried out on a rolling basis until the position is filled.
- Only the shortlisted candidates will be contacted.