JOB TITLE

 

F&B SUPERVISOR

NATURE OF JOB

FULL TIME

INDUSTRY

HOSPITALITY

SALARY

KSHS.35,000-40,000

JOB LOCATION

THIKA TOWN

 

DUTIES AND RESPONSIBILITIES

Supervision of Daily F&B Operations:

  • Oversee and coordinate all food and beverage service areas, including restaurant, bars, and room service.
  • Ensure all F&B staff follow operational procedures and maintain a high level of cleanliness, organization, and efficiency.

Staff Leadership and Development:

  • Provide guidance on the development of staff skills, creating opportunities for growth within the team.
  • Ensure that all team members are fully aware of their duties and responsibilities, and supervise them in a manner that fosters teamwork and morale.

Banqueting and Event Management:

  • Take charge of the smooth execution of banquets, events, and special functions, including weddings, corporate meetings, and parties.
  • Coordinate with the events and kitchen teams to ensure timely and accurate service delivery for all guests.

Customer Service Excellence:

  • Serve as the point of contact for any customer feedback or complaints, and resolve issues efficiently and to the satisfaction of the guest.
  • Build rapport with regular clients and repeat guests, personalizing their experience when possible.

Inventory and Stock Management:

  • Keep track of inventory for F&B items, ensuring optimal stock levels for service efficiency while minimizing wastage.
  • Work closely with the procurement team to manage ordering and receiving of F&B supplies, including food, beverages, and cleaning materials.
  • Maintain an accurate inventory log and assist in conducting regular stock counts.
  • Ensure the proper storage and handling of all stock, ensuring that all items are kept within health and safety guidelines.

Health, Safety, and Hygiene Compliance:

  • Ensure all food safety standards are met and regularly reviewed. Supervise adherence to hygiene policies in food preparation, handling, and storage.
  • Ensure that all F&B staff are well-versed in proper safety protocols, including the safe handling of food and drinks, as well as emergency procedures.

Budgeting and Cost Control:

  • Support the F&B manager in tracking and controlling operational costs, ensuring the department remains within budget.
  • Monitor labor costs by maintaining efficient staffing levels without compromising service quality.

Reporting and Administration:

  • Assist with the preparation of daily, weekly, and monthly reports on F&B operations, including sales performance, customer satisfaction, and any operational issues.

KEY REQUIREMENT SKILLS AND QUALIFICATION

  • Previous experience as a waitress in a busy environment is highly preferred
  • Diploma in Hospitality Management or related field
  • 3-5 years of experience in the hospitality industry, with a strong focus on F&B operations and banqueting.
  • Strong leadership and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Excellent organizational and time management skills.
  • Strong knowledge of F&B service standards, hygiene regulations, and inventory management.
  • Male candidates encouraged to apply

 

HOW TO APPLY

  • If you meet the above qualifications, skills and experience share CV on

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  • Interviews will be carried out on a rolling basis until the position is filled.
  • Only the shortlisted candidates will be contacted.