SALES MANAGERS

DUTIES AND RESPONSIBILITIES

Business Development & Client Acquisition

• Identify and develop new business opportunities through cold calling, networking, referrals, industry events, and digital platforms.
• Build and maintain a strong pipeline of prospective clients in warehousing, clearing & forwarding, and CFS services.
• Conduct market research to understand emerging trends, customer needs, and competitor activity.

Sales Strategy & Execution

• Develop and execute sales plans and strategies aligned with company growth targets.
• Set short-term and long-term sales goals and create action plans to achieve them.
• Regularly evaluate and adjust sales tactics based on market dynamics and performance analytics.

Client Relationship Management

• Serve as the main point of contact for key clients, ensuring satisfaction, repeat business, and referrals.
• Conduct regular client meetings, check-ins, and performance reviews.
• Resolve client issues promptly and efficiently, collaborating with operations and customer service teams as needed.

Cross-functional Coordination

• Work closely with the operations, finance, and documentation teams to ensure smooth onboarding and service delivery.
• Coordinate with the warehouse and port teams for optimal space utilization, cargo tracking, and customer updates.
• Ensure all client requirements are clearly communicated across departments and delivered in a timely manner.

Sales Presentations & Proposals

• Prepare customized proposals and quotations for clients based on their logistics needs.
• Deliver persuasive presentations to prospective clients, showcasing the company's value proposition.
• Negotiate contract terms in line with company policies to close sales.

Reporting & Performance Tracking

• Maintain accurate records of sales activities, leads, opportunities, and client interactions using CRM tools.
• Generate and present regular reports on sales performance, client activity, and revenue trends to senior management.
• Analyze data to assess the effectiveness of sales strategies and identify areas for improvement.

 Market Intelligence & Feedback

• Stay up to date on industry developments, regulatory changes, port procedures, and customs protocols.
• Gather feedback from clients and stakeholders to improve service offerings and identify innovation opportunities.
• Participate in industry forums, exhibitions, and trade shows to represent the company and foster new relationships.

Team Collaboration & Mentorship

• Support junior sales team members through coaching, training, and performance reviews (if in a senior role).
• Share market insights and best practices across departments to align on customer service excellence.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Degree or higher in Business, Marketing, Logistics, or a related field
• Minimum of 5 years’ experience in Sales, Business Development, or Marketing within a busy logistics environment
• Proven track record of meeting and exceeding sales targets
• In-depth knowledge of the logistics sector, including warehousing, clearing and forwarding, and CFS
• Strong client management and negotiation skills
• Excellent communication, presentation, and interpersonal skills
• Ability to work independently and as part of a team

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on This email address is being protected from spambots. You need JavaScript enabled to view it.
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.