SALES, MARKETING AND RESERVATION OFFICER

DUTIES AND RESPONSIBILITIES

• Promote the company’s services and packages through both online and offline marketing channels.
• Develop and implement sales strategies to achieve revenue targets.
• Manage social media platforms, create engaging content, and interact with online audiences.
• Participate in travel fairs, expos, and other promotional events.
• Conduct market research and competitor analysis to identify trends and opportunities.
• Build and maintain relationships with corporate clients, agents, and travel partners.
• Handle booking inquiries via phone, email, and online platforms.
• Confirm reservations and issue invoices, itineraries, and travel documents.
• Provide accurate information about products, services, pricing, and availability.
• Resolve client issues and complaints in a professional and timely manner.
• Maintain accurate records of all bookings, payments, and client interactions.
• Ensure a seamless customer journey from inquiry to post-travel follow-up.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma in Marketing, Travel & Tourism, Business Administration, or a related discipline
• 1–2 years of proven experience in a similar role, preferably within the travel, tours, or hospitality industry
• Strong communication and interpersonal skills
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and reservation systems
• Knowledge of social media and digital marketing tools is an added advantage

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on This email address is being protected from spambots. You need JavaScript enabled to view it.
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.