TELE-SALES REPRESENTATIVE

DUTIES AND RESPONSIBILITIES

• Initiate outbound calls to existing and prospective customers to promote medical products and services.
• Understand and communicate the features, benefits, and pricing of products to customers.
• Manage inbound inquiries and provide professional responses that convert leads into sales.
• Maintain a high level of product knowledge to confidently address customer needs and objections.
• Follow up on leads, quotations, and sales pipeline to ensure closures and repeat business.
• Maintain accurate and up-to-date customer records in CRM and internal systems.
• Collaborate with field sales and customer service teams to ensure customer satisfaction.
• Track personal sales performance and achieve or exceed set targets and KPIs.
• Provide feedback on customer trends, market needs, and competitor activity.
• Assist with the coordination of promotional campaigns and follow-up activities.
• Generate daily, weekly, and monthly sales reports as required.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma or Degree in Sales & Marketing, Business Administration, or a related field
• Minimum of 2 years of proven tele-sales experience in the medical or pharmaceutical industry
• Strong communication, negotiation, and interpersonal skills
• Computer literate with proficiency in MS Office Suite (Word, Excel, Outlook)
• Experience using Pharmco software is a distinct advantage
• Ability to work under pressure and meet sales targets

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on This email address is being protected from spambots. You need JavaScript enabled to view it.
• Interviews will be carried out on a rolling basis until the position is filled.

Only the shortlisted candidates will be contacted.